HMGT-242 Lodging Management and Operations

This course presents a detailed study of the management systems in hotel or lodging settings. Students will be able to identify and analyze all relevant departments within a hotel setting. Management of these divisions, along with an examination of inter-departmental operations, will be examined.

Credits

3

Hours Weekly

3 hours weekly

Course Objectives

1. 1. Identify the growth and development of the Lodging industry.
   
2. 2. Compare and contrast the organization and management of front office activities.
3. 3. Discuss the functions of support departments and their relationships with other units within the property.
4. 4. Identify management controls within the lodging property.
   
5. 5. Compare and contrast the various specialty operations within the industry.
6. 6. Itemize the role and responsibilities of a general manager in the property.
   
7. 7. Discuss current trends in lodging.
8. 8. Analyze critical issues in the lodging environment.
9. 9. Identify major roles in the lodging segment.
10. 10. Analyze the development of international lodging.
    

Course Objectives

1. 1. Identify the growth and development of the Lodging industry.
   
2. 2. Compare and contrast the organization and management of front office activities.
3. 3. Discuss the functions of support departments and their relationships with other units within the property.
4. 4. Identify management controls within the lodging property.
   
5. 5. Compare and contrast the various specialty operations within the industry.
6. 6. Itemize the role and responsibilities of a general manager in the property.
   
7. 7. Discuss current trends in lodging.
8. 8. Analyze critical issues in the lodging environment.
9. 9. Identify major roles in the lodging segment.
10. 10. Analyze the development of international lodging.