BMGT 141 Supervisory Development

Through this course, students will develop skills for successful supervision in business, industry, and government. This course emphasizes the understanding and demonstration of basic supervisory concepts as they relate to motivating individuals, maintaining group morale, building loyalty, and interpretation of attitude and supervisory/employee relations. Also, fundamental skill development will include activities in leadership, goal setting, decision making, individual and group communication, performance appraisal, time management, and assertiveness training.

Credits

3

Hours Weekly

3

Course Objectives

1. Identify supervisory interaction skills essential for increasing individual and workgroup productivity.
2. Describe how personal values, attitudes and behavior affect worker productivity.
3. Apply communication and motivation methods to enhance worker satisfaction and increase productivity.
4. Diagnose the impact of supervisory behavior on worker and group productivity.
5. Assess personal supervisory interaction skills.
6. Develop a plan of action to strengthen identified weaknesses.
7. Construct and evaluate personal objectives for supervisory development.
   
8. Identify ways to manage stress effectively.
9. Communicate, both orally and in writing, in an informative manner.
   
10. Identify ways to manage time more effectively.
11. Develop a service management, customer-oriented focus.
12. Demonstrate methods for managing more assertively.
13. Identify the elements necessary for managing a diverse workforce.

Course Objectives

1. Identify supervisory interaction skills essential for increasing individual and workgroup productivity.
2. Describe how personal values, attitudes and behavior affect worker productivity.
3. Apply communication and motivation methods to enhance worker satisfaction and increase productivity.
4. Diagnose the impact of supervisory behavior on worker and group productivity.
5. Assess personal supervisory interaction skills.
6. Develop a plan of action to strengthen identified weaknesses.
7. Construct and evaluate personal objectives for supervisory development.
   
8. Identify ways to manage stress effectively.
9. Communicate, both orally and in writing, in an informative manner.
   
10. Identify ways to manage time more effectively.
11. Develop a service management, customer-oriented focus.
12. Demonstrate methods for managing more assertively.
13. Identify the elements necessary for managing a diverse workforce.