SPCH 175 Business Communications

This course encompasses the vital components of business communication applicable to any employment setting: business writing, interpersonal business communication, business etiquette and professionalism, and business communications utilizing technology. Students will create a business writing portfolio, an individual presentation, and work together with a team to create a group presentation, using current technologies and learning to communicate in diverse environments.

Credits

3

Prerequisite

Eligible to enroll in ENGL 121

Hours Weekly

3 hours weekly

Course Objectives

1. Analyze and implement the steps of the business writing process.
2. Construct the essential written documents needed when applying for a job, using and adapting
   appropriate technologies for research and communication to achieve the best results in the job
   search process.
3. Identify, use, and adapt a variety of appropriate business correspondence and technologies to
   plan, write, and complete business messages and presentations, to complete research, and to
   collaborate with team members through technology-mediated formats.
4. Design and give various types of business presentations and articulate ideas for a range of
   audiences and purposes.
5. Communicate and participate in a team setting, using appropriate technologies as a
   communication tool for researching, creating, and delivering a group presentation.
6. Effectively deliver a routine message and a negative message in a business setting, using direct
   and indirect communication styles as appropriate.
7. Give and receive feedback, practice active listening skills, and analyze one’s own communication
   style and choices, and those of others, through peer writing reviews and practice presentations.
8. Deliver an effective formal oral presentation in front of a group, demonstrating the physical ability
   to speak effectively, conveying concepts efficiently, appropriately, creatively, and in an organized
   manner.

Course Objectives

1. Analyze and implement the steps of the business writing process.

   This objective is a course Goal Only

2. Construct the essential written documents needed when applying for a job, using and adapting
   appropriate technologies for research and communication to achieve the best results in the job
   search process.

   Learning Activity Artifact

   • Other (please fill out box below)
   • Team Project

   Procedure for Assessing Student Learning

   • Technological Literacy Rubric

   Technological Literacy

   • TL2
3. Identify, use, and adapt a variety of appropriate business correspondence and technologies to
   plan, write, and complete business messages and presentations, to complete research, and to
   collaborate with team members through technology-mediated formats.

   Learning Activity Artifact

   • Other (please fill out box below)
   • Team Project

   Procedure for Assessing Student Learning

   • Technological Literacy Rubric

   Technological Literacy

   • TL1
4. Design and give various types of business presentations and articulate ideas for a range of
   audiences and purposes.

   This objective is a course Goal Only

   Learning Activity Artifact

   • Other (please fill out box below)
   • Individual Presentation

   Procedure for Assessing Student Learning

   • Oral Communication Rubric

   Oral Communication

   • OC1
5. Communicate and participate in a team setting, using appropriate technologies as a
   communication tool for researching, creating, and delivering a group presentation.

   Learning Activity Artifact

   • Other (please fill out box below)
   • Team Project

   Procedure for Assessing Student Learning

   • Oral Communication Rubric

   Oral Communication

   • OC2
6. Effectively deliver a routine message and a negative message in a business setting, using direct
   and indirect communication styles as appropriate.

   This objective is a course Goal Only

7. Give and receive feedback, practice active listening skills, and analyze one’s own communication
   style and choices, and those of others, through peer writing reviews and practice presentations.

   Learning Activity Artifact

   • Peer Review
   • Other (please fill out box below)
   • Individual Presentation and Practice Session

   Procedure for Assessing Student Learning

   • Oral Communication Rubric

   Oral Communication

   • OC4
8. Deliver an effective formal oral presentation in front of a group, demonstrating the physical ability
   to speak effectively, conveying concepts efficiently, appropriately, creatively, and in an organized
   manner.

   Learning Activity Artifact

   • Other (please fill out box below)
   • Individual Presentation

   Procedure for Assessing Student Learning

   • Oral Communication Rubric

   Oral Communication

   • OC3