HMGT 295 Hospitality Management Internship

Students will spend at least 240 hours of directed study in a chosen area of the hospitality industry at an off-campus facility. The faculty instructor and industry mentor will provide and coordinate course objectives, applicable experiences, and evaluation. Students will maintain a written journal of internship experiences.

Credits

2

Prerequisite

HMGT 101, HMGT 250, and completion of six elective credits of HMGT courses

Hours Weekly

1 hour weekly plus field experience

Course Objectives

1. Explain the organizational structure of the internship site and describe the interdepartmental relationships
   of all personnel.
2. Discuss the duties and responsibilities of each departmental manager.
   
3. Explain the mission statement of the sponsoring internship site.
4. Demonstrate quality service skills that ensure guest and customer satisfaction.
5. Demonstrate ability to produce a quality product or perform a duty according to established standards.
   
6. Apply standards for guest and customer safety (e.g. H.A.C.C.P. and OSHA rules).
   
7. Participate in meetings (e.g. task force, management, staff) as to learn and show effective communication.
8. Generate and maintain a training journal.

Course Objectives

1. Explain the organizational structure of the internship site and describe the interdepartmental relationships
   of all personnel.

   This objective is a course Goal Only

   Learning Activity Artifact

   • Writing Assignments

   Procedure for Assessing Student Learning

   • Other (please fill out box below)
   • Course specific rubric
2. Discuss the duties and responsibilities of each departmental manager.
   

   This objective is a course Goal Only

   Learning Activity Artifact

   • Writing Assignments

   Procedure for Assessing Student Learning

   • Other (please fill out box below)
   • Course specific rubric
3. Explain the mission statement of the sponsoring internship site.

   This objective is a course Goal Only

   Learning Activity Artifact

   • Writing Assignments

   Procedure for Assessing Student Learning

   • Other (please fill out box below)
   • Course specific rubric
4. Demonstrate quality service skills that ensure guest and customer satisfaction.

   This objective is a course Goal Only

   Procedure for Assessing Student Learning

   • Other (please fill out box below)
   • Course specific rubric
5. Demonstrate ability to produce a quality product or perform a duty according to established standards.
   

   This objective is a course Goal Only

   Procedure for Assessing Student Learning

   • Other (please fill out box below)
   • Course specific rubric
6. Apply standards for guest and customer safety (e.g. H.A.C.C.P. and OSHA rules).
   
7. Participate in meetings (e.g. task force, management, staff) as to learn and show effective communication.

   This objective is a course Goal Only

   Procedure for Assessing Student Learning

   • Other (please fill out box below)
   • Course specific rubric
8. Generate and maintain a training journal.

   This objective is a course Goal Only

   Procedure for Assessing Student Learning

   • Other (please fill out box below)
   • Course specific rubric