CSCO 653 Maintaining and Troubleshooting IP Networks

This course teaches students how to monitor and maintain complex, enterprise routed and switched IP networks. Skills learned include the planning and execution of regular network maintenance, as well as supporting and troubleshooting using technology-based processes and best practices, based on systematic and industry-recognized approaches. Extensive labs emphasize hands-on learning and practice to reinforce troubleshooting techniques. This course prepares students to take the TSHOOT 642-832 certification exam.

Credits

3

Prerequisite

CSCO 651 and CSCO 652

Hours Weekly

2 hours lecture, 3 hours lab weekly

Course Objectives

1. 1. Plan and document the most common maintenance function in complex enterprise networks.
2. 2. Evaluate commonly-practiced models and methodologies for network maintenance.
3. 3. Identify, evaluate, and select tools, applications, and resources to support network
   maintenance processes.
4. 4. Plan and implement troubleshooting procedures as part of a structured troubleshooting
   methodology.
5. 5. Select tools that best support specific troubleshooting and maintenance processes in large,
   complex enterprise networks.
6. 6. Diagnose VLAN, VTP, and trunking problems using the IOS command line interface.
7. 7. Diagnose spanning tree problems and problems with SVIs and inter-VLAN routing.
8. 8. Diagnose and resolve problems related to first hop redundancy protocols such as HSRP,
   VRRP, and GLBP.
9. 9. Diagnose and resolve problems in EIGRP, OSPF and BGP routing protocols and
   redistribution.
10. 10. Understand common issues related to NAT/PAT and DHCP.
11. 11. Identify common IPv6 routing and tunneling issues.
12. 12. Diagnose performance problems on Catalyst switches and routers.
13. 13. Identify common issues when integrating wireless capabilities into a network.
14. 14. Identify common issues when integrating voice and video into a network.
15. 15. Practice maintenance procedures and fault resolution in a secure infrastructure.
16. 16. Describe security features commonly implemented in complex networks and explain how
    those features affect the troubleshooting process.
17. 17. Describe issues related to branch office and remote worker implementations.
18. 18. Diagnose and resolve problems in integrated, complex enterprise networks.

Course Objectives

1. 1. Plan and document the most common maintenance function in complex enterprise networks.
2. 2. Evaluate commonly-practiced models and methodologies for network maintenance.
3. 3. Identify, evaluate, and select tools, applications, and resources to support network
   maintenance processes.
4. 4. Plan and implement troubleshooting procedures as part of a structured troubleshooting
   methodology.
5. 5. Select tools that best support specific troubleshooting and maintenance processes in large,
   complex enterprise networks.
6. 6. Diagnose VLAN, VTP, and trunking problems using the IOS command line interface.
7. 7. Diagnose spanning tree problems and problems with SVIs and inter-VLAN routing.
8. 8. Diagnose and resolve problems related to first hop redundancy protocols such as HSRP,
   VRRP, and GLBP.
9. 9. Diagnose and resolve problems in EIGRP, OSPF and BGP routing protocols and
   redistribution.
10. 10. Understand common issues related to NAT/PAT and DHCP.
11. 11. Identify common IPv6 routing and tunneling issues.
12. 12. Diagnose performance problems on Catalyst switches and routers.
13. 13. Identify common issues when integrating wireless capabilities into a network.
14. 14. Identify common issues when integrating voice and video into a network.
15. 15. Practice maintenance procedures and fault resolution in a secure infrastructure.
16. 16. Describe security features commonly implemented in complex networks and explain how
    those features affect the troubleshooting process.
17. 17. Describe issues related to branch office and remote worker implementations.
18. 18. Diagnose and resolve problems in integrated, complex enterprise networks.